Help
How Branch works
Short, plain answers to the questions we hear most. If anything is still unclear, we’d genuinely like to hear about it.
What files can I upload?
PDFs, photos (JPG or PNG) and Word documents, up to 10 MB each. Photos of a page work too - even slightly wonky ones. Branch reads the document and rebuilds it as calm, colour-coded study cards.
How long does a document take?
Usually under a minute or two. You can leave the page and come back - the document keeps working in the background. If something goes wrong it shows a clear “Failed” state with a retry button, never an endless loading screen.
What do the tile colours mean?
Each highlighted word is a tile you can tap: lavender for must-know vocabulary, orange for supporting ideas and key verbs, red for advanced detail, and teal for steps and list markers. Every tile opens with the word broken into syllables and a plain-English explanation.
Will my reading settings follow me?
Yes. Font, text size, spacing and paper colour are saved to your account, so the setup that works at home is waiting for you on the school computer. You can change them any time from the reading bar or the settings page.
How does read-aloud work?
Press play on any study card and Branch reads it to you in a natural Irish voice, highlighting as it goes. It works on quizzes and tile explanations too.
What are the quizzes for?
Short check-ins woven into your notes - a question, a tap, and a plain explanation of why the answer is right. They're for confidence, not grades: nothing is scored against anyone else.
Is my work private?
Yes. Your documents are yours alone - nobody else can see them, and they are never used to train AI models. The full detail is in our privacy policy.
Still stuck?
Write to us from the contact page - a real person reads every message.